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FAQ

  • Will you deliver the right products as I ordered?How can I trust you?

    Yes, we will.The core of our company culture is FAST, PROFESSIONAL,KEEP THE PROMISE.Our company has been audited and approved by TUV,assessment report will could be sent yo you by email.
  • How does your factory do regarding the quality control?

    Quality is priority.We always attract great importance to quality control from the very beginning to the end of production.Every product will be fully assembled and carefully tested before packing and shipping.
  • Can I mix different models in one container?

     YES. different models can be mixed up in one fully container.
  • Do you have the products in stock?

    No,all e-bikes will be newly produced according to your order including samples.
  • What's your warranty terms ?

    We offer different warranty time for different components,please contact us for details
  • What's your payment terms?

    T/T , L/C at sight , Western Union , Paypal , Trade Assurance .
  • Delivery time for sample orders?

    It usually takes about 15 days for sample,25-40days for mass productions order based on specifications for your order and quantity.
  • Can I get sample for testing market?

    Yes . Sample order is available for quality check and market test.
  • Why did the dealer choose us?

    covering an area of 30,000 sqm,200 employees 
    60000 sets annual output
    10 years focus on electric bicycle production
    4 overseas warehouses
    ISO900 , EEC, EN15194, CE, TUV
    obtained a number of national patents
    125 distribution countries
    All on time delivery
    QC control and after-sales service team
    3 consecutive years no quality complaint
  • Why do cyclists choose us

    Product style design fashion, personality
    Standard configuration and customization
    quality assurance and after-sales service
    Quality, detail, parts match best, based on ergonomics
    Factory direct sales, cost-effective

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Email: andy@coolflybike.com
Tel: +86-519-88121699
Phone:+86-18761178169
Whatsapp:+86-17721676006

ADDRESS

No. 17,Chenfeng Rd., Tongjiang Industry Park, Menghe Town, Xinbei District,Changzhou City, Jiangsu, China

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